CANCELATION OF CONTRACT WITH TELKOM

Have been having endless issues with canceling of a contract with telekom. Have tried to cancel my contract with telekom since May 2019. Telekom sold me a contract under false information. After returning the device after receiving it they were still debit my account with R238 every month. After numerous reference numbers and about 7 months of trying I reversed their debit orders only for them to put through a debit order of R928 on the 12/03/2020. Every time you call in to telekom you wait and hour for a consultant only to be told we are escalating your grevience. The new word for all call centers is ESCALATING YOUR CALL. THEY HAVE DEBIT MY ACCOUNT knowing full well I do not have the devices. I have returned their devices so that means I'm paying for a contract without a phone or a pocket router. This I call *****ing. I belive they don't have competent enough people just to cancel a contract. This going on for about 9 months now. It took me 7 months before I reversed my 1st debit order. THEY GIVE TERRIBLE SERVICE *****ING MY MONEY