1 reviews | Active since Oct 2021
Cancelation of contract
I wish I could give Telkom 0 stars.Their agent sold me a lie and now I'm bearing the brunch of it.I asked for a month to month wifi contract and was given a 24 month contract.I specifically asked for a month to month due to losing my job and I needed WiFi for job hunting.Found out that its a 24 month contract after receiving a credit notification. So I set off to a store to cancel it.None of the staff knew how to cancel the contract.None of them could tell me how to cancel it and told me it can't be cancelled.How can I not cancel something that I never asked for.I never presented any documents to process a 24 month contract and from what I've heard is that if you aren't an existing client,you aren't given anything on credit.I am now paying for something that I don't wan***** not been cancelled after being to a store twice and they are still debiting my bank account.****ty service.A bunch of ***** if you ask me.They will sell you anything just to make a quick sale.********** customer service if you ask me.
