UB
Ursula B
1 reviews | Active since Nov 2015
24 Nov 2015, 19:23
Cancelation of contract
I canceled my contract in August but I'm still paying for the contract, though I returned the phone and cannot make use of the contract. I have been paying all this time for no service . I would like to have your response via email. I need for this issue to be resolved.
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Telkom's replyOfficial
24 Nov 2015, 19:37Hello Ursulabrooksbank,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM156764 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM156764 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply24 Nov 2015, 19:37
Official
Hello Ursulabrooksbank,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM156764 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM156764 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media