Cancelation Nightmare!

Been trying to cancel and have my bill reviewed as the outstanding balance is TOTALLY incorrect. This issue has been going on for 4months. Dealt with so many but the the last empty promise was from a manager by the name of Samantha Banda. I am 100% sure that thenoly outstanding I owe Telkom is for my calls for the final month of January. Instead an *********** call Centre assistant mucked everything up so badly. TELKOM SORT YOUR SELVES OUT. Frustrated and angry is an understatement!!!