Cancelation issues and Billing

This is horrible. I have canceled services on 2017-08-12 at the local Telkom office. I waited for the Telkom agent to send the mail.She said that she did. She eventually sent the mail and cc me on 2017-08-26.

I want all Charges dated after 2017-08-12 reversed immediately.

I think it is time we as South African consumers make a PROPER legal claim against Telkom like the US consumers do against the US companies not complying or rendering proper service.