Cancelation Failure of ADSL

To whom it may concern,<br> <br> I've been trying to cancel my ADSL account since the 29th Feb 2016. I keep on sending emails to [Email Removed] receiving the Standard response that I will be contacted by a service consultant.<br> <br> To date I have 3 of these confirmations with zero response from Telkom, I then proceeded to speak to someone in the accounts department who made a note of the problem, and still no luck.<br> <br> Then today I received another bill from Telkom for the ADSL, + call charges - and the funny thing is I have no phone plugged in so no idea how I can be charged for phone calls.<br> <br> I cancelled because I upgraded to the LTE Modem, <br> <br> I would really appreciate if you can assist me as at this stage I'm pulling out my hair to try and do a simple thing like cancelling my line.<br> <br> Best Regards<br> Rabe Pienaar