RH
Riaan H

1 reviews | Active since Apr 2014

03 May 2017, 09:56

Cancelation continued billing

<p>I have cancelled my Telkom line in November 2016, following the Telkom cancellation procedure.</p> <p>However every month I still receive a monthly Debit order.</p> <p> </p> <p>I resubmitted and it seemed like wasted my time again in April .</p> <p>I received phone calls stating that my contract was cancelled and sms, and emails. Reference number ********** 15.</p> <p> </p> <p>I am fed up with such incompetance and having to waste hours standing in ques and wasting money phoning this company which is clearly *********** in dealing with a simple request.</p> <p> </p> <p>This business should be penalised for every debit order as I am not the onlyone experiencing this problem.</p>

0
Replies (1)
Telkom
Telkom's reply03 May 2017, 13:19
Official

Hello rherholdt

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,