SR
Siva R
1 reviews | Active since Nov 2015
04 Jul 2018, 14:13
Cancel the Telkom ADSL is a nightmare
I have requested a telkom fixed ADSL line to cancel on 11-APR-2018 but still line is not cancelled and I am being charged for the services that I am not using from that date. I spoke to different officials from call center but all the times giving update that I must cancel the ISP (internet service provider) which was completed on end of April, those emails are communicated to Telkom but still the service is not cancelled. Response from Telkom officials are worst, can you please help me to cancel the service from Telkom.
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Replies (3)0
Replies (3)SR
Siva R's updateReviewer Update
12 Jul 2018, 16:29Dear Jawaad ,
Thank you for response, hope this issue will sort soon.
Siva
SR
Siva R's update12 Jul 2018, 16:29
Reviewer Update
Dear Jawaad ,
Thank you for response, hope this issue will sort soon.
Siva
SR
Siva R's updateReviewer Update
08 Aug 2018, 09:44Hi HellpPeter Team,
Mr Jawaad did not solve the issue, I had a word with Telkom team this morning (after debiting my account again), still they are referring about line is still with Afrihost, here are the people I communicated from Telkom: ********** ********** Samabtha Naiker, Nozitho on 4-Jul-2018, Madiale Mahlangu on 05-Jul-2018, Siyasanga on 01-Jun-2018, Rhonwyn on 22-05-2018, Zingiswa on 27-06-2018 and Emelen Chettty.
@ Telkom Team, Can this issue be sorted.
Kind Regards,
SR
Siva R's update08 Aug 2018, 09:44
Reviewer Update
Hi HellpPeter Team,
Mr Jawaad did not solve the issue, I had a word with Telkom team this morning (after debiting my account again), still they are referring about line is still with Afrihost, here are the people I communicated from Telkom: ********** ********** Samabtha Naiker, Nozitho on 4-Jul-2018, Madiale Mahlangu on 05-Jul-2018, Siyasanga on 01-Jun-2018, Rhonwyn on 22-05-2018, Zingiswa on 27-06-2018 and Emelen Chettty.
@ Telkom Team, Can this issue be sorted.
Kind Regards,
SR
Siva R's updateReviewer Update
08 Aug 2018, 10:53Hi HellpPeter Team,
Mr Jawaad did not solve the issue, I had a word with Telkom team this morning (after debiting my account again), still they are referring about line is still with Afrihost, here are the people I communicated from Telkom: ********** ********** Samabtha Naiker, Nozitho on 4-Jul-2018, Madiale Mahlangu on 05-Jul-2018, Siyasanga on 01-Jun-2018, Rhonwyn on 22-05-2018, Zingiswa on 27-06-2018 and Emelen Chettty.
@ Telkom Team, Can this issue be sorted.
Kind Regards,
SR
Siva R's update08 Aug 2018, 10:53
Reviewer Update
Hi HellpPeter Team,
Mr Jawaad did not solve the issue, I had a word with Telkom team this morning (after debiting my account again), still they are referring about line is still with Afrihost, here are the people I communicated from Telkom: ********** ********** Samabtha Naiker, Nozitho on 4-Jul-2018, Madiale Mahlangu on 05-Jul-2018, Siyasanga on 01-Jun-2018, Rhonwyn on 22-05-2018, Zingiswa on 27-06-2018 and Emelen Chettty.
@ Telkom Team, Can this issue be sorted.
Kind Regards,