1 reviews | Active since Jan 2013

28 Apr 2017, 11:29

cancel service

<p>After enough horrid service from Telkom I have finally decided to cancel my Telkom account. I am told it can only be done via email. The email bounces back because the Telkom cancellations inbox is FULL!!! I WANT TELKOM TO CONTACT ME FOR THE CANCELLATION OF MY ACCOUNT. The number is ********** . My contact number is ********** 288</p>

0
Replies (6)
Telkom
Telkom's reply28 Apr 2017, 12:39
Official

Good Day

Thank you for making contact with us.

Kindly send us a private message with your information as we are unable to view . Please send us your service number, account number, ID number and alternative contact numbers for our team to follow up and advise

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update28 Apr 2017, 16:17
Reviewer Update

Bronwyn

A Zeelie

Tel ***

Account number ***

ID ***

You can contact me on ***

You have caused me great trouble.

I am no longer interested in your service.

's update28 Apr 2017, 18:26
Reviewer Update

A Zeelie

Sorry I didn't give you the telkom number ***

Account number ***

ID ***

You can contact me on ***

You have caused me great trouble.

I am no longer interested in your service.

's update04 May 2017, 17:45
Reviewer Update

TELKOM CANYOU AT LEAST TRY AND GIVE ME SERVICE FOR THE LAST 20DAYS OF SERVICE WITH YOU? MY PHONE LINE IS DEAD, MY INTERNET IS NOT WORKING AND YOUR FAULT REPORTING SMS SERVICE IS ALSO FAULTY. EVERY MONTH, YES EVERY MONTH WE HAVE A SERVICE ISSUE.

's update05 May 2017, 07:14
Reviewer Update

TELKOM MY CANCELLATION DOCUMENTS HAVE BEEN EMAILED TO YOU AS REQUESTED. PLEASE BE IN CONTACT WITH ME ASAP TO CONFIRM THAT EVERYTHING IS CANCLED AND SETTLED ON 31st MAY 2017. THANK YOU. I AM AWAITING YOUR URGENT RESPONSE.

's update05 May 2017, 11:47
Reviewer Update

TELKOM, YOU MADE ME PURCHASE A MIFI TO USE WHEN YOUR **** SYSTEM IS NOT WORKING. YOU CALL IT AN INTEGRATED SIM. REALLY? WHAT PART OF THE DEFINITION OF THE WORD "INTEGRATED" DO YOU NOT UNDERSTAND???? YOU HAVE CAPPED THIS DEVICE TO USE ONLY 2 GIG OF THE 50GIG THAT I PAY FOR. THE 2 GIG IS NOW UP. MY INTERNET IS DOWN. I AM STUCK. YOUR INTERNET PAGE SAYS YOU WILL ALLOW SOFTCAP. BUT IT WILL NOT ACCEPT MY PASSWORD AND WILL NOT ALLOW ME TO CHANGE PASSWORD EITHER. YOUR WESITE IS F A U L T Y TOO. I CANNOT DO THIS FOR ANOTHER 20 DAYS. PLEASE CAN WE CALL THIS QUITS. IF YOU HAVE A PHONE LINE (YOU ARE A TELEPHONE COMMUNICATION COMPANY AREN'T YOU?????) PLEASE C A L L ME. FRUSTRATION UNMEASURED.