1 reviews | Active since Aug 2017
Cancel service
As per Telkom I need to send cancellation form through e-mail to cancel my contract with them. I did it on 5th July 2017. On the 5th August they cut of my adsl line but they don't want to cancel the line. I can not understand if I cancel the service they need to cancel it. What is the problem that they don't cancel my telkom line, because this is now my problem.
HI Therri
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
HI Therri
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task or team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,