KO
Kristeen O'kelly
1 reviews | Active since Oct 2015
24 Nov 2015, 12:22
Cancel service
Telkom ref on my previous complaint - SM159991 - weeks have passed and absolutely nothing has been resolved. Therefore, with immediate effect, cancel everything I have with Telkom, ie ADSL/router/landline. I will make alternative arrangements. Please also be aware, that I will not be paying latest account received (which is double what it usually is and I have received zero service)
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Telkom's replyOfficial
24 Nov 2015, 13:34Hello kristeen1,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply24 Nov 2015, 13:34
Official
Hello kristeen1,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,