PD
Patrick D

1 reviews | Active since Oct 2017

24 Oct 2017, 10:08

Cancel Order without notice

Good Day My dad placed an order online with Telkom for ADSL - R599. They told us that it would take 7-14 days for delivery and installation. Today is the 14th day so i phoned to follow up on the status of the order. To my suprise, the order was cancelled without any notice. So i asked the reason for cancellation the consultant cant give me a reason. How unprofessional. Can someone please call us with a reason why the order was cancel

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Replies (1)
Telkom
Telkom's reply27 Oct 2017, 07:53
Official

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us the order number and ID number of applicant to ***

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Regards
Yazied
Telkom Social Media Team

Best regards,