Cancel or Activate - I'm Happy with Either

I've been through all the stages of customer service. Patience, Anger, Regret and Surrender.

I ordered your Uncapped LTE service online, easy peasy. Arrived quick enough and in 1 piece. I then called to get it activated, but was told I had to wait 48 hours. I did. I called then and they told me I was misinformed.. and to wait 72 hours. I did. I then called and they escalated my issue to the technicians. Was told to wait another 72 hours. I did.

I then took the router and SIM to a Telkom store and asked them to cancel it. I was told they cannot cancel it because it was bought online. I then phoned and they told me the system says I haven't received the router yet. The operator updated to say he had now done so and I must was 48 hours. I did.

It's been 4 days since then. Still nothing! I cancelled my ADSL when my LTE arrived. I thought 2 weeks was enough time to get my LTE working. I should have known better.

Please can somebody, ANYBODY.. cancel or activate it!