Cancel My upgrade before you send me a device, Dont bill me

<p>Hi - selldirect/ Telkom </p> <p> </p> <p>I have been trying to cancel contact you from Friday to cancel an upgrade</p> <p> </p> <p>Since Friday I went to a Telkom store, called the Telkom upgrade department and no one was no help.</p> <p> </p> <p>Since you are not Telkom, please do not bill my account because I haven’t even received the device.</p> <p> </p> <p>And as for Telkom, please do not let anyone bill my account as you made it clear that you can’t help me since they are not part of Telkom .</p> <p> </p> <p>I am not trying to be rude, but if you were in my shoes , you were going to understand how frustrating it is to wait for two hours on a phone call for 3 days with no answers.</p> <p>Spend my petrol money to go to Telkom gateway twice, only to be told they can’t help me.</p> <p> </p> <p>Please cancel it. And don’t bill me.</p> <p> </p> <p>And Telkom, I have been happy with you since the day I got a contract with you, next time when I want to upgrade, please don’t sell me off one of your vendors as a took my initial contract with you.</p> <p> </p> <p>I was told to phone</p> <p>10213</p> <p>10210</p> <p> ********** </p> <p> ********** </p> <p> </p> <p>The 10's ones are Telkom , it takes hours to get through. only to be told to call another number,</p> <p>the 021's they never pick up the phone.</p> <p> </p>