1 reviews | Active since Feb 2017
Cancel my telephone line
<p>I moved out of my studio flat about a year ago. Before moving i had arranged for my telephone line to be cancelled and i was told to fill in a cancelation form and send it through and it would take 30 dyas. I sent this form about 3 times before they cancelled the line which only happened 2 months after i moved out and they still expect me to pay for a phone line that was supposed to be cancelled 2 months prior. Now i have an outstanding balance and i refuse to pay as this was a mistake on thier side. To date nobody from Telkom has assisted me and i will never pay that outstanding balance.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
