Cancel my services now

<p>On January 31st Telkom erroneously cancelled my adsl service. There was NO instruction to do this from myself, nor from my ISP.</p> <p>I requested my line to be reactivated and after ZERO feedback for a week, i decided to cancel all my services with Telkom. This has become the latest nightmare.</p> <p>I have emailed my forms and ID document on February 8th to cancel my services. I went into a branch on monday 27th Feb only to be told that they will escalate to their cancellations department. This is also what i get told when calling 10210, that it has been escalated. </p> <p>I have been told that there is no phone number to contact the Cancellations department. Ridiculous and just plain unbelievable for a technology company.</p> <p> </p> <p>That makes 3 'escalations' so far. No one has contacted me.</p> <p> </p> <p>The first cancellation was an error on YOUR PART, and now that i am trying to cancel my services with you all i get told is that it has been 'escalated'. I am aware that when next month's invoice(s) come through that i can claim that money back, but why should i waste more time on this? </p> <p> </p> <p>I just want my services cancelled with you. Why is this is proving to be impossible?</p> <p> </p> <p>My last hellopeter also got a response along the lines of 'this has been escalated'.</p> <p>Just cancel my services, it is all i ask of you.</p>