MR
Marek R
1 reviews | Active since Jul 2011
02 Apr 2016, 16:00
Cancel my services!
I submitted my cancellation form to the correct email address over 30 days ago. The email says you will be contacted in 72hours to confirm cancellation. Nothing, Email again. Nothing. Emailed again. Nothing. It has now passed the 30day notice period for cancellation and my services are still not cancelled! I will not pay any more!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
02 Apr 2016, 16:21Hello raciborski,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219691.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219691.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Telkom's reply02 Apr 2016, 16:21
Official
Hello raciborski,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219691.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219691.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team