Cancel my order!!!

I'm sick of sending so many emails to have such a simple thing done. I've sent multiple emails to get no response. I've phoned support who said nothing can be done, i have to email cancellations. Basically going around in circles.<br> <br> I want order ***A to be cancelled immediately. You people aren't capable of offering a service, yet you preventing me from getting the service somewhere else.<br> <br> Get your **** together