MS
Marcel S

1 reviews | Active since May 2013

05 Nov 2018, 06:53

Cancel my lines already!!!

Good Day,

I have tried phoning, and emailing, so many times,to a point im sick of it. The email addresses dont even work anymore or theyve blocked me who knows.

I have tried to cancel my number - ********** , numerous times, despite confirmation many times that ive cancelled my line and being told its been cut off, im still being billed,

As such for the poor service received, constant down time, incorrect bills, and no one helping me when i require it plus 6 months of this nonsense, im putting in my notice for my other line, ********** too, this is horrible service and i owe nothing on the lines yet i got a huge bill which i just refuse to pay and ill gladly be summoned to court for it as i have evidence i have cancelled in march and have been called too confirming its cancelled and been cut.

If there is any outstanding fees due to my notice now i will pay for ********** month end as per my 30 days notice required, however im owed a rebate already for weeks of downtime too. cancel my service as ive requested many times, i no longer want anything to do with telkom and ill continue to refuse paying for something i cancelled long ago.

All your agents keep telling its cancelled but it isnt.

Kindly proceed with cancelling all lines on my name as ive asked many times.

Thank you.

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