LL
Lester L
1 reviews | Active since Jan 2016
08 Jan 2016, 16:49
CANCEL MY COPPER LINE!
I have been trying for cancel my landline phone at home. Reason for cancel is the copper lines were ****** in the Ocean View Area and last year round about September/November . Ive been calling 10210 and been holding for hours of my life with no answer and agents hanging up on me because they cant handle the pressure of an unhappy customer paying for something he no longer has! Ive also been pushed from pillar to post to get the phone cancelled.<br> <br> Can someone please help with this by processing my cancellation. I also have a phone fault *** logged, i was assisted by a Vincent Leballo. <br> <br> I look forward to hearing from you.<br> <br>
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Replies (1)Telkom's replyOfficial
08 Jan 2016, 19:29Hello lesterlawrence,
Thank you for making contact with us.
Please be assured that we have sent your query to the Cancellations Team for further assistance, they will be in contact with you.
Your reference number SM185052
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Cancellations Team for further assistance, they will be in contact with you.
Your reference number SM185052
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply08 Jan 2016, 19:29
Official
Hello lesterlawrence,
Thank you for making contact with us.
Please be assured that we have sent your query to the Cancellations Team for further assistance, they will be in contact with you.
Your reference number SM185052
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Cancellations Team for further assistance, they will be in contact with you.
Your reference number SM185052
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
