CANCEL MY CONTRACT PLZ!!!

<p>I recently had to deal with Telkom on a very simple matter. I had lost phone on Sunday and called them to blacklist the phone. I was told that it would take only 2 hours to generate an ITC reference number, and they would send it to me on my alternative number. Then I called again, and the agent informed me it would take 48 hour, then the next day it was 72 hours, then it the system is offline to blacklist. Then I followed up each day, and their call centre agents kept asking me the same damn info which I already gave them each time I called in. There's something unique about the way Telkom's call centre operate, it's like they have a very special mind of their own and yet, their training seem to be different, one say this, and the other says another thing and yet none of those things they say make any logical sense at all! today, I took the liberty to go in a Telkom Store in Tygervalley as I was really ****ed off about this, because these agents would just cut off my calls or make me wait on the line, and just cut it off! So after explaining to service agent at the store he finally could retrieve the number, and it was on the system, but it was not sent to me despite the several calls???.... I do not want to be associated with Telkom ever again, I wish to cancel this contract, and cut ties for good! My life has been placed on hold for over a week over a simple thing as an ITC reference number, nevermind the fact that my info was on phone, whoever has it can access my banking stuff and other sensitive info! I repeat, I wish to cancel this contract, and I am willing to take this to wire if needs be! Thanks</p> <p>very disatisfied </p> <p>Soon-To-Ex-Customer!!!</p>