Cancel my contract already!
Telkom,<br> <br> I have sent 3 cancellation forms to the cancellations alias (which is the process according to your site and employees at the branch - somehow they cannot cancel it for me?!). To date i have not received a response and have been billed for the past 2 months even though the contract was supposed to be cancelled.<br> <br> Can you please cancel my contract already and stop billing me?!!!
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Telkom's replyOfficial
11 Apr 2016, 21:21Hello PCoetzer123,
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
Please be so kind and forward first cancellation mail to *** and add your reference number in the subject field. We will have one of our agent take it further from there.
Your ***.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
Please be so kind and forward first cancellation mail to *** and add your reference number in the subject field. We will have one of our agent take it further from there.
Your ***.
Regards
Hazel
Telkom Social Media Team
Telkom's reply11 Apr 2016, 21:21
Official
Hello PCoetzer123,
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
Please be so kind and forward first cancellation mail to *** and add your reference number in the subject field. We will have one of our agent take it further from there.
Your ***.
Regards
Hazel
Telkom Social Media Team
Thank you for making contact with us.
This response serves as confirmation that your query has been received.
Please be so kind and forward first cancellation mail to *** and add your reference number in the subject field. We will have one of our agent take it further from there.
Your ***.
Regards
Hazel
Telkom Social Media Team