NN
Nonkululeko N

1 reviews | Active since Sept 2013

12 Sept 2018, 08:07

Cancel my contract

Can my contract be cancelled already, my contract ended on the 6th of September 2018 and after receiving an email that you will contact me to renew the contract I immediately requested a cancellation and even paid the amount that you said is due on the 7th of October, I don't want anything to do with Telkom, please cancel this contract, Ive paid you until the 24th month in this case until the 25th month.

0
Replies (2)
Telkom
Telkom's reply15 Sept 2018, 10:18
Official

Good Morning Nonkululeko

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,

NN
Nonkululeko N's update15 Sept 2018, 11:48
Reviewer Update
This matter has been resolved and contract has been cancelled as per my request, thank you for the prompt response.