Cancel my contact

Worst service provider ever!!!

I have been requesting for 2 years to have my account cancelled and stop billing me. I don’t need your line.. Wrote emails and went to one of their branches, only to be told by their lazy, *********** service agent that there’s nothing she can assist with due to my line being suspended and I have to pay the balance before she can assist me. This is nonsense, I requested for the line to be canceled immediately after my contract ended and did not agree with them to keep it opened month to month basis. I keep on reversing the debit order and this reflects negatively on my credit profile . Now Telkom has the audacity to ask me to pay outstanding balance on the account which I am NOT LIABLE to pay!!! TELKOM is the most useless service provider ever!!! And every other agent does not know what the hell they are doing!! I will be taking this further and reporting Telkom to the consumer act! Get your act together!!! I mean, you can tell that this account has not been used for so many months and you want me to pay for what??? I am not interested in any of your products and you can’t force me to have a line I don’t need!