Cancel my ADSL

A request as simple as migrating to fibre from ADSL has been an absolute nightmare

Vumatel Installed easily and efficiently After back and forth with telkom fibre was finally activated . From being sent from sales to service and vice Versa

An sms was sent to cancel the Adsl once the fibre is active and many agents confirmed as well that this is the process . After 4 calls to cancel whereby agents didn’t know which line to cancel where I would assume the system should give them access to viewing which service is which I can confirm still that my Adsl line isn’t not cancelled . Ive had it with telkom and it seems like no agent knows what is going on .

Service is putrid !!!

I want my line cancelled it’s as simple as that !