SF
StephnAA Fraser
1 reviews | Active since Aug 2014
13 May 2015, 08:47
Cancel my account please
I have repeatedly requested feedback from telkom regarding the cancellation of my account but to no avail. I was told that the technical department needs to come to my address to check signal strength but they were at the exact address a few weeks ago when they cancelled my wife's account due to no signal. 2 months is a ridiculously long time to wait for a technician to check what has already been checked. TERRIBLE SERVICE!!!
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Telkom's replyOfficial
13 May 2015, 13:45Hello Thesteph,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply13 May 2015, 13:45
Official
Hello Thesteph,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have sent you an email regarding this issue and await your response for us to assist further. ***
Kind Regards
Tebogo Nash
Telkom Social Media