TS
Tamarisk S

1 reviews | Active since Sept 2015

03 Dec 2015, 11:47

Cancel data account and stop debiting me account!!

Hello,<br> <br> I have been trying to get my data accounts cancelled for 6 months now! This is really ridiculous that it is taking so long. I have sent in cancellation forms many times. But I am account is still being debited for one of the data numbers. I have just received another invoice for this month. <br> <br> I have reported a complaint to the cancellations department and called the call center countless times and logged a complaint here before but still nothing is being done to stop these. <br> <br> I want this escalated now to someone who can fix this and i want a refund for the money that was taken in the past few months. Please cancel this and stop debiting me immediately!!!!!<br> <br> Please respond with confirmation that this will be resolved.<br> <br> the numbers in question are:<br> ***<br> ***<br> <br> Thank you,<br> Miss T Scholtz

0
Replies (1)
Telkom
Telkom's reply03 Dec 2015, 13:24
Official
Hello TLSCHOLTZ,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM174249

Regards
Luleka
Telkom Social Media Team