1 reviews | Active since Dec 2015
CANCEL CANCEL CANCEL
I am at my wits' end. This is the third report i am putting on hellopeter after countless phonecalls and emails. The hellopeter just assure you of some escalation but then you hear absolutely nothing. I really do not know what to do. My contract finished in September. All forms are submitted yet i am still getting invoices for a number i have ported to a new network. Who do I speak to? I get the same response, we will get back to you and nobody does. Do i have to get legal help or something? Am I expected to keep paying invoices for a contract I have cancelled? The bank will not even stop the direct debit until telkom instruct them. Seems they do not care about customers. How can you keep charging me when the contract is over??? Ref Magubani<br> <br> Ref No: ***9
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Ruksana
Telkom Social Media Team
Thank you for making contact with us
We are busy with your query, updated feedback will be provided.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM182316
Regards
Ruksana
Telkom Social Media Team
