EE
Ettiene E
1 reviews | Active since Nov 2013
22 Dec 2015, 10:32
Cancel ADSL
I enquired about cancelling my ADSL and just keep the line rental active - I want to move to a different ISP because they can offer me better pricing on ADSL.<br> I was told to send an email to [Email Removed] with a copy of my ID and account number attached. I did that 8 days ago without any response.<br> I'm so fed up with telkom and thought it's best to cancel everything altogether. <br> Please let me know what the correct procedure is to do this.<br> Thanks<br>
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Telkom's replyOfficial
22 Dec 2015, 10:43Hello ettiene.espach,
Kindly note that your request has been assigned to our fixed line team to investigate. One of the team champs shall be in contact with you to provide feedback.
Your social media reference number is SM180506.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your request has been assigned to our fixed line team to investigate. One of the team champs shall be in contact with you to provide feedback.
Your social media reference number is SM180506.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Telkom's reply22 Dec 2015, 10:43
Official
Hello ettiene.espach,
Kindly note that your request has been assigned to our fixed line team to investigate. One of the team champs shall be in contact with you to provide feedback.
Your social media reference number is SM180506.
Regards,
Joshua
Telkom Social Media Team
Kindly note that your request has been assigned to our fixed line team to investigate. One of the team champs shall be in contact with you to provide feedback.
Your social media reference number is SM180506.
Regards,
Joshua
Telkom Social Media Team
Best regards,