Can you please Confirm!?
<p>I ordered my line move more than a month ago.</p> <p>I accepted the downgrade on my DSL line because my new place is not in a VDSL area at the same time.</p> <p> </p> <p>Yesterday was the date i required the new line into my new apartment and I keep getting the same question from your agents "can i please confirm the downgrade to 10mb"... now for the 5th time!! </p> <p>like... do i need to remind you everyday? A simple outlook reminder would suffice than for me sitting on hold for 20min at a time. perhaps... a postit note on your keyboard...?</p> <p> </p> <p>Every time i have called i get the answer that the networks department has not accepted the order... my question is why not? its been a month with zero committment!</p> <p> </p> <p>"Hi Telkom... can you please confirm the cancelation of your debit order?"</p>