Can we please get a new landline company in SA

I requested that my telephone line be moved to my new residential address 2 months ago and it has still not been moved. The first excuse was that they only had my old cellphone number on their systems, even though my cellphone contract is linked with my landline account and they have my email address to inform me that they can't get a hold of me. The second time i called they didn't even give me a job number.<br> <br> I just want the line installed. I hate the fact that telkom has monopoly over telephone lines in SA. <br> Im a unisa student and i need access to the internet for my studies. During the past exam i wasnt even able to get extra tutorial letters because telkom still haven't moved my line.<br> <br> I don't know what else to do with this bad service