Can this come to an end already please TELKOM

I have settled my account and had a horrific experience with telkom trying to get the monies allocated to my account. Now finally they did the payment allocation. Now i am told i need to pay 87cents before my account can be closed. Are you serious absolutely ridiculous I would like to know if they are being compliant on the TCF Act. As if i have suffered enough in this whole process now i have to pay 87cents ,my banking transaction will cost me more than this.