1 reviews | Active since Jul 2016

13 Mar 2017, 09:59

Can this business be shut down for *********** services?

<p>Nothing being done.. They just don't care.. Takes our money... quite on time for that matter but when my service is down, they don't give a ****.. My landline or voice line has been down for 6 months with no resolve, no urgency, no care in the world. However my wifi was working fine.. Now it's been over a week that my wifi has been down and nothing is being done about it. The attitude from the call centre agent is despicable. They just ignore you while you on the line.. no one can tell me more than "it will be escalated to the underground cable department" I need to know what the issue is so that i can cancel my line if it's not gonna be resolved. I work from home thus yoru *********** service is affecting my business. Besides, I have to buy data all the time just to be able to work.. Can someone stand up with me and help me take this ***** of a company down? Clearly they are not interested in resolving issues that their clients have.</p>

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Replies (1)
's update10 Apr 2017, 10:24
Reviewer Update

This is unbelievable - I am without a landline and wifi for 1 month and 2 weeks. It's not just me but the whole area that I live in. We are constantly being told that the issue will be assigned to a technician. We got hold of some of the telkom workers and they keep promising that it will be fixed by the end of the week.. 3 weeks later and nothing.. This is unacceptable. I will be speaking to the local newspaper about this along with a few people from the neighbourhood. Get you ass into gear telkom because I am sure a lot of people would love to march against this injustice and *******ion. We will not settle for such pathetic service - a paying service that does not work. You are quick to bill us yet no service..

I WANT FEEBACK AND A RESOLUTION IMMEDIATELY.