Can Telkom be worse than Eskom?

Got an ADSL line after a month and a half thankfully. The problem is to use the the line a username and a password is required, which Telkom never provided. The technician proposed that it will be easier to go to the Clearwater Telkom branch. Well after an hour and a half listening to the same boring Telkom music from the call centre the consultant dropped the call. Great now an hour and a half was wasted in a Telkom branch which still didn't get me my username and password. <br> On the modem that was installed there are a so called \Telkom ADSL support"with a number 10210. It states that this \""support\"" number can be called mon-Fri 06h00-21h00 and sat-sun 06h00-20h00. Which they don't"