EJvR
Endrietta Janse van Rensburg
1 reviews | Active since Dec 2015
22 Dec 2015, 14:58
Can't use 3 g data on sim
4 Weeks I report that we can't use the data on one of my contract cell nr. It is a fault on the nr not the device.<br> The call Centre lock a case to investigate. On the 9th they let me know they still busy with it. Today I call the call Centre they don't know any thing about the fault that was lock. <br> We can still not use the data on the sim card.
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Telkom's replyOfficial
22 Dec 2015, 20:50Hello Endrietta,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180753.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180753.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply22 Dec 2015, 20:50
Official
Hello Endrietta,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180753.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM180753.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team