CAN'T REPAIR A LINE

TELKOM IS THE MOST USELESS PLACE!!! SINCE I HAD MY TELKOM ADSL 2 MEG LINE THE TELEPHONE GOT A BUZZ ON THE LINE.I'VE REPLACED MY TELEPHONE 3 TIMES AND EVERY TIME I PHONE THE HELP DESK AND THE TECHNITIONS COME OUT AND FIDDLE AROUND AND SAY THE LINE IS OK. SINCE I HAD THE LINE NOTHING CHANGED AND EVERY TIME I PAY MY ACCOUNT AND NOTHING HAS BEEN FIXED. NO WONDER EVERY PERSON I SPEAK WITH SAID THAT TELKOM IS THE MOST USELESS PLACE THAT CAN'T DO THEIR JOBS PROPERLY. I'VE TRY TO PHONE AND THEN I JUST GOT CUTTED OFF AND EVERY TIME I SMS I JUST GET A SMS BACK THAT THERE IS NO PROBLEM WITH THE LINE.I CAN'T EVEN HEAR SOMEBODY ON THE OTHER LINE IVE STOPPED PAYING MY LINE BECAUSE IM NOT GETTING ANY SERVICE.SINCE I HAD MY PHONE I REPORTED THE FAULTY LINE AND NOTHING HAS BEEN DONE. THE LAST GUY THAT CAME SAID THE LINE NEEDS TO BE REPLACED AND NOTHING HAS BEEN DONE. TELKOM YOU GUYS ARE USLESS AND I PAID MY ACCOUNT EXCEPT FOR THE THE LAST 2 MONTH BECAUSE IM NOT PAYING FOR A FAULTY LINE. I WON'T BE HOLD ACCOUNTABLE FOR THE ACCOUNT!!!11