Can't re-schedule an appointment on TELKOM website
TELKOM fault reference 186CWK220815, escalation reference number 732184<br> Sms received at 08h16 this morning that fault *** is assigned for 28.08.2015 between 12h00 and 16h30.<br> It does not suit me as I am working so want to make use of option on TELKOM website to reschedule. <br> This is not possible as \no available slots found for the date range selected"???<br> I can't believe this. You cannot give me a new appointment between 31.08. and 28.09.2015???<br> Tried to phone 10210 and ***- gave up after hanging on for 30 minutes.<br> Please TELKOM"
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Telkom's replyOfficial
27 Aug 2015, 09:33Hello Strawdogs,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138998
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138998
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply27 Aug 2015, 09:33
Official
Hello Strawdogs,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138998
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM138998
Kind Regards
Zulfah
Telkom Social Media Team