CAN'T MOVE A LINE AFTER 5 CALLS PATHETIC

Item: Telkom
Rating: 2
Author: Joanne H

We logged a call for the line to be moved because we moved premisses from one to another. The date was set for the 28 th of September the technicians never showed up. We logged another call the date was set for the 1 st of October Still nothing happened. We logged another call Ref *** A it was arranged for the 6 th of October and no one showed up. Today I phoned again Spoke to Verona Ref 4824. They now escalated the call but we are losing business this is pathetic

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Replies (1)

Telkom's replyOfficial

07 Oct 2015, 10:28

Hello Cash in a Flash,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM153673

Regards
Luleka
Telkom Social Media Team

Telkom's reply07 Oct 2015, 10:28

Official