CS
C S
1 reviews | Active since Oct 2015
21 Jan 2016, 11:53
Can't get to talk to an agent
I have made a mistake on my EFT payment and I am trying to get this sorted out by I can get a hold of any agent.<br> As soon as I phone 10210 they just say my line has been suspended good bye. I have emailed the dispute email address but no response. How are you suppose to fix this if no one assist? My business now has to suffer since I can't get my line sorted out.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
21 Jan 2016, 13:44Hello nothappyatallCT,
We apologise for the inconvenience caused. Our billing consultants will attend and be in touch.
You reference is SM190784
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for the inconvenience caused. Our billing consultants will attend and be in touch.
You reference is SM190784
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply21 Jan 2016, 13:44
Official
Hello nothappyatallCT,
We apologise for the inconvenience caused. Our billing consultants will attend and be in touch.
You reference is SM190784
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for the inconvenience caused. Our billing consultants will attend and be in touch.
You reference is SM190784
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.