Can't get through to Telkom in any form

I am so frustrated. I app**** for my landline to be moved 2 weeks ago. I received several SMS's confirming that this would be done yesterday(28/09) Due to this being \an all day appointment"I took a days leave. I waited the entire day and noone came! I called the number supp**** in the SMS over 10 times- line permanently engaged. I called 10210 (from my Cell phone due to waiting for my landline!) I have waited twice over 10 minutes to give up.<br> I tried the online chat and was referred to 10210 and then disconnected. I have sent 3 tweets on twitter.<br> Noone has contacted me - I have heard nothing back about the technician yesterday! I cannot afford to take another day's leave just to be messed around again. Can someone please contact me!"""