ZR
Zelda R
1 reviews | Active since Jun 2015
22 Jun 2015, 11:46
Can't get Telkom to install ASDL line
I have ordered an ASDL line on 26 May 2015. I got a SMS making an appointment for installation of ASDL line on the 1 June 2015. Needless to say I waited the whole day after taking leave for the day and no one turned up. Last week a technician called Sandile called to make an appointment again and this time for Saturday 20 June 2015. He pitched up at 9h30, tested the line and disappeared to the \box"a few blocks from my house. I sat at home patiently and at 13h00 with no feedback"
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Telkom's replyOfficial
22 Jun 2015, 13:40Hello Concerned Telkom,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM119672.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM119672.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply22 Jun 2015, 13:40
Official
Hello Concerned Telkom,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM119672.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM119672.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***