DE
Divan E
1 reviews | Active since Feb 2016
26 Feb 2016, 17:05
Can't get Telkom to install a line
I ordered a landline from Telkom 4 months ago and after following up a number of times I was told the order was cancelled by them!. I then placed the order again and scheduled an appointment for the installation for between 12:00 and 16:30 on the 26 of Feb. I took a day off work and drove 250kms for the appointment. Needless to say that the technician didn't pitch. They didn't contact to rearrange or apologise when I contacted them. I give UP!
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Telkom's replyOfficial
29 Feb 2016, 10:38Hello steaklassie,
This response serves as confirmation that your query has been received.
Your reference number : SM206462.
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM206462.
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply29 Feb 2016, 10:38
Official
Hello steaklassie,
This response serves as confirmation that your query has been received.
Your reference number : SM206462.
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM206462.
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.