Can't get rid of you guys!

I've been trying to cancel/ release and migrate my residential ADSL line over to Mweb since beginning of November 2015. <br> I followed all cancellation protocol as insisted by Telkom. I emailed all relevant departments. I gave 30 days notice. I filled out forms, scanned and emailed them. I followed up 30 days later and no one knew what I was talking about. I got given another random email address to email which I did in December. I emailed yet again. I also emailed this morning. It's now 19 January and nothing has happened. After listening to hours of your hold music and racking up a gigantic cellphone bill, I'm tired of calling you guys. I've tweeted you now hoping for some kind of response from the abyss that is Telkom's customer service. And I'm disheartened that I've had to resort to this public forum to elicit some kind of response. I'm having a baby in a week, have a million things to do before then and surprise surprise, Telkom has let me down& now I have to waste my time sorting this out. IN contrast, Mweb's sales service is beyond outstanding - they have followed up diligently and know how to reply to an email and keep promises of phoning someone back. Telkom - Call me maybe?