Can't get my issue resolved threw the call centre

Good day.<br> <br> We installed a second ADSL line for one of our clients with a 10mb uncapped account. Then I tried to get a static IP for this account since the 4 of Sept. The call centre staff keeps on putting me threw to different people and no one can help me until I got to a lady that helped me and she said that they will get the static IP for this business uncapped account. This was on the 7 Sept. <br> <br> Now for some reason on Friday the internet on the account stopped working on the 11 Sept with the normal uncapped details. I've been on the phone in total now for 8 hours on a cell phone and Telkom canceled this internet package.<br> <br> Can someone please call me to enable this account again and provide me with info for a static IP on this account? This is really bad and we need this resolved today!!!!<br> <br> Thank you.