JV
Johan V
1 reviews | Active since Feb 2010
11 Apr 2016, 07:40
Can't get migration from fibre back to DSL right!
Rafeeqah from Telkom's Social Media kindly assisted me on 8 Feb 2016 to log a call to migrate back from Fibre to DSL (***). To this day Telkom just can't get this done!<br> <br> I've spent numerous hours on the phone to Telkom 10210 trying to sort this out without success. The incompetency of some of the call centre agents is shocking to say the least! They just don't know their own products properly!
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Telkom's replyOfficial
11 Apr 2016, 07:44Hello rokkit,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply11 Apr 2016, 07:44
Official
Hello rokkit,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.