SF
Simon F
1 reviews | Active since Feb 2011
12 Oct 2015, 16:56
Can't get hold of anyone!
I'm trying to arrange the installation of an ADSL line after SMS communication from Telkom and it is impossible to communicate with anyone at Telkom because their call centres are always experiencing high call volumes. I have phoned three times and given up after waiting 15 minutes each time.
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Replies (1)
Telkom's replyOfficial
12 Oct 2015, 19:44Hello simonfill,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155594.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155594.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply12 Oct 2015, 19:44
Official
Hello simonfill,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155594.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155594.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media