Can't complain about service when there is none

Telkom has been installing fibre in the Faerie Glen, Pretoria East area for the past year which we were very glad about. However with Installing the Fibre they have damaged the existing telkom landline which caused me to loose my Phone lines and ADSL connection. I have reported this on 14/10/2015 and received ***. On 17/10/2015 the fault was allocated to a technician. On SUnday 25/10/2015 a Technician who's name I don't recall knocked on my door to tend to the fault which he confirmed the main land line about 500m from my house was damaged and it should take 3 weeks to repair. To this date after several phone calls to Telkom I still have no Landlines & No ADSL which for running a small home business is quite severe. #notimpressed #telkomsucks #poortelkomservice #wontrecommendtelkom #payingfornothing