LM
Lionel M

1 reviews | Active since Oct 2015

05 Oct 2015, 12:26

Can't complain about non-existent service

Logged a query to have a line moved from Auckland Park to North Riding<br> Waited 2 weeks<br> No response<br> Logged a new call to install a new line as had no luck moving the line<br> Waited 2 weeks<br> No response<br> No sms as promised<br> Escalated<br> Waited 24 hours<br> No sms as promised<br> Escalated again, confirmed address<br> Waited 24 hours<br> No sms as promised<br> Appointment confirmed for 29th September<br> No-one arrived <br> Escalated 3rd time, confirmed address<br> Waited 24 hours<br> No sms as promised<br> Queried again at 12h00 on 5th October. <br> Appointment now confirmed for 21st October???<br> Nearly 2 months after original request logged???<br> Wow, absolutely the worst service received from any company, EVER!!! <br> Going to another service provider. Will NEVER use Telkom again for our business telecom needs

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Replies (1)
Telkom
Telkom's reply05 Oct 2015, 17:17
Official
Hello THG(PTY)LTD,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb
Telkom Social Media Team.