Can't cancel Telkom landline

<p>Can someone please assist or give advise. I have been struggling since may this year to cancel my landline. I followed the correct procedure by filling in the cancelation request found on the Telekom website, emailing it through and giving more than a calendar months notice, but alas, still not cancelled.</p> <p> </p> <p>ok full story now: I've submitted cancelation request end May and received the automated response stating they have received the cancellation request. I asked that the landline be cancelled as of 1 July. </p> <p>In July, I got another bill and followed up via email and telephone conversation with Telekom, no action. They asked I need to send through the cancellation request again without any success.</p> <p>in August another bill and the same procedure was followed with a new consultant, this time the lady emailed back and stated this had been sent through to her supervisors to action, again without success.</p> <p>in September another bill, and same procedure was followed via phone call and email again. No success.</p> <p>in October now, same thing..........</p> <p> </p> <p>does anyone one know how one can finally cancel the landline. I have not used the phone in months? Also why should I pay the outstanding bills since July this year if I cancelled it from my side?</p> <p> </p> <p>any advise will be greatly appreciated</p> <p> </p> <p> </p>