CM
Cornelis M
1 reviews | Active since Feb 2014
24 Aug 2015, 12:23
Can't cancel my line
My ADSL line was hosted with Afrihost. I actioned a migration back to Telkom on 26 June 2015, ***. When I phoned Telkom at the beginning of August they said the migration was not affected and I can't cancel my line. I requested a migration again, *** and in both instances Telkom's website says \DONE"but the accounts department insists the migration is not done. In the meanwhile"
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Telkom's replyOfficial
24 Aug 2015, 12:42Hello cormol,
Thank you for your post.
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM137738.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM137738.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply24 Aug 2015, 12:42
Official
Hello cormol,
Thank you for your post.
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM137738.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with our Cancellations Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM137738.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***